Privacy Policy

Privacy Policy

Last Updated: November 2025


Bidhaus LLC (dba “PrizeUp”) (“PrizeUp,” “we,” or “us”) is committed to protecting your personal data. Your data is yours, and your privacy matters to us. This Privacy Policy explains the information we collect through PrizeUp.space (the “Site”) and the services available through the Site (collectively, the “Services”), and how we use and share that information. If you do not agree with this Privacy Policy, please do not use the Site or Services.

If you are located outside the United States, by using the Site or Services, you agree that your personal data will be transmitted to, stored, and processed on servers in the United States. See the section Non-U.S. Users below for details.

Information We Collect

1. Information You Provide
When you create an account, make a donation, purchase a prize entry, participate in a Sweepstakes, or otherwise interact with the Site or Services, we may collect the information you submit. This may include, but is not limited to:

  • Name, email address, postal address, and phone number

  • Payment information, such as credit or debit card details

  • Any other information you choose to provide to complete transactions or participate in promotions

You are not required to provide personal information; however, certain Services may be unavailable without it.

2. Information You Post
If you post information publicly through the Services (e.g., comments, profiles, or forum posts), that information may be visible to other users and the public. We recommend that you avoid sharing personal information in public areas.

3. Other Information We Collect
We may collect additional information in connection with your use of the Services, including:

  • Records of correspondence with PrizeUp support

  • Survey responses submitted voluntarily for research purposes

  • Details of transactions conducted through the Site

  • Information about your visits to the Site, including traffic patterns, location data, server logs, and usage statistics

  • Technical data about your device or browser, such as IP address, device type, operating system, and browser type

  • Publicly available information, including social media data shared by you on public platforms

4. Cookies, Web Beacons, and Tracking Technologies
We may use cookies, pixel tags, web beacons, and similar technologies to:

  • Distinguish you from other users

  • Improve your experience on our Site

  • Deliver targeted or personalized advertising

  • Collect analytics for research and site optimization

How We Use Your Information

We use the information we collect to:

  1. Provide and fulfill your requests for Services

  2. Verify and validate user accounts and rights

  3. Communicate with you regarding your account, donations, or Sweepstakes entries

  4. Customize the content and advertising you see on the Site

  5. Conduct research, analytics, and reporting (both internally and for clients)

  6. Notify you of updates or changes to the Site or Services

  7. Operate, evaluate, and improve our business and Services, including product development and customer analysis

  8. Diagnose technical issues, monitor traffic, and improve site functionality

  9. Comply with applicable laws, industry standards, contracts, and our policies

  10. Provide information we believe may be of interest to you

Cookies, Web Beacons, and Interest-Based Advertising

We use various technologies, including cookies, web beacons, pixels, and server logs, to:

  1. Customize your visits to our Site

  2. Deliver relevant advertisements on our Site and other websites

  3. Provide content tailored to your interests

  4. Improve and manage our Site and Services

What Are Cookies?
Cookies are small text files stored in your browser by us or our partners. They are not personally identifiable on their own but may be linked to the personal data you provide when using our Services.

How We Use Cookies
Cookies help us improve your experience by remembering your preferences, personalizing content, and tracking transactions on our Site or app. They also allow us to measure the effectiveness of our online advertising.

Your Control of Cookies
Most web browsers let you manage cookies through browser settings. You can review, block, or delete cookies at any time. For more information, visit All About Cookies. Please note that disabling cookies may limit or prevent some features of our Site or Services from functioning properly.

Interest-Based Advertising
We and our third-party advertising partners may use cookies, pixels, web beacons, and similar technologies to track user interactions with ads, measure marketing effectiveness, and deliver advertisements that are relevant to your interests.

For information about online behavioral advertising and how to opt out, visit About Ads Choices or the Network Advertising Initiative opt-out page. Note that our Site does not currently respond to “Do Not Track” signals from browsers.

Site Analytics
We use third-party analytics services, including Google Analytics, to gather anonymous information about how users interact with the Site. This includes your browsing behavior, purchase history, content viewed, and geographic or system information. The data collected is used to analyze and improve the Site and Services and is not personally identifiable.

How and With Whom We Share Information

Service Providers
We may work with trusted companies or individuals (“Service Providers”) to operate our Site or Services. These providers only access your information to perform specific functions and are prohibited from using it for any other purpose.

Third-Party Marketing Partners
Occasionally, we may share your information with marketing partners whose products or services may be of interest to you. You may opt out of this sharing by emailing support@prizeup.space or mailing Bidhaus, LLC (dba “Prizeup”), 246 W 38th Rm 707 New York, NY 10018-5966.

  • For users in the EU or EEA, we will only share information with third parties if you explicitly opt in.

Law Enforcement and Protection of Users
We may disclose your information to authorities or third parties if required by law, subpoena, or legal process. We may also use or share your information to prevent fraud, protect our rights, or safeguard the rights of our affiliates or users.

Business Transfers
If PrizeUp is sold, merges, or transfers its assets, user information may be included as part of the transaction.

Charities You Support
If you make a voluntary donation through our Site or Services, we may share your information with the charity you choose to support.

Legal Basis for Processing Personal Data

We process personal data lawfully based on one or more of the following grounds:

  1. Consent – When you provide consent for specific purposes, we rely on that consent. You may withdraw it at any time.

  2. Contract Fulfillment – When necessary to perform contractual obligations. For example, processing your payment for a purchase or donation and providing relevant information to a charity for acknowledgment or tax purposes.

  3. Legitimate Interests – Where necessary to pursue our legitimate business interests without overriding your rights. These include:

    • Completing transactions and handling user queries or disputes.

    • Ensuring safety, security, and welfare of users and employees.

    • Marketing and promoting our products and services reasonably.

    • Understanding user behavior and improving our Services.

    • Complying with legal or regulatory obligations.

    • Detecting and preventing fraud, crime, or misuse of our Services.

    • Handling legal claims or regulatory enforcement actions.

Children

Our Site and Services are not intended for children. We do not knowingly collect personal data from children under age 13 (16 in the EU/EEA). If we discover such data, we will promptly delete it.

Social Networking and Third-Party Sites

When you link your account to social networks (e.g., Facebook, Twitter):

  • Information shared becomes subject to that platform’s privacy policy.

  • We do not control the privacy practices of social networks or other third-party websites.

  • We may access or use information according to your privacy settings on those platforms.

Our Site may include links to other websites, which we do not control. Review their privacy policies before sharing personal information.

Security

We store your information on our servers using appropriate security measures. However, no internet-based transmission is 100% secure. You provide information at your own risk.

Non-U.S. Users

If you are outside the U.S., your data may be transferred, processed, and stored on servers located in the United States. Do not use our Services if you do not agree to such transfer.

Retention of Information

We retain personal data only as long as reasonably necessary for the purposes described in this Privacy Policy. You can request deletion of your data at any time. However, we may retain information for backup, archival, audit, or legal compliance. Information you post publicly may remain indefinitely even after account deletion.

Your Rights and Choices

You can request that we do not use your personal data for marketing purposes by emailing support@prizeup.space. EU/EEA residents have additional rights:

  • Access and obtain a copy of your data, including portability where applicable.

  • Update or correct your personal data.

  • Request deletion of your personal data.

  • Restrict or limit processing of your data.

  • Lodge a complaint with a supervisory authority.

  • Opt out of marketing communications.

To exercise these rights, contact GDPR@prizeup.space or use other channels listed under “Contact Us.”

Contact Us

For questions about this Privacy Policy or our practices:

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified to registered users via email or other appropriate means.

If you disagree with changes, stop using the Site and Services and request deletion of your personal data, consistent with the Retention section.

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